Communicating effectively for dummies /

Brounstein, Marty.

Communicating effectively for dummies / by Marty Brounstein. - New York, NY : Hungry Minds, c2001. - xxiv, 356 p. : ill. ; 24 cm.

Includes index.

Communicating successfully --
Tuning in to the power of active listening --
Speaking assertively --
Win-win conflict resolution --
Tackling communication challenges --
The part of tens.

Discusses verbal and nonverbal communication in the workplace, including active listening, assertive speaking, dealing with conflict, telephone and e-mail communications, making presentations, and doing interviews.

0764553194 (pbk. : alk. paper)


Interpersonal communication.
Comunicación interpersonal

BF 637 / B875c 2001

153.6