The Facebook era : tapping online social networks to build better products, reach new audiences, and sell more stuff /

Shih, Clara

The Facebook era : tapping online social networks to build better products, reach new audiences, and sell more stuff / Clara Shih. - Boston : Prentice Hall, c2009. - xiv, 236 p. : ill., map ; 23 cm.

Includes index.

The fourth revolution -- The evolution of digital media -- Social capital from networking online -- Social sales -- Social network marketing -- Social innovation -- Social recruiting -- Engage your customers -- Get your message across -- Build and manage your relationships -- Corporate governance and strategy -- The future of social business.

9780137152223 (pbk. : alk. paper) 0137152221 (pbk. : alk. paper)

2009000872


Facebook (Recurso electrónico)
Facebook (Electronic resource)


Business enterprises--Computer networks.
Redes sociales en línea.
Empresas comerciales--Redes de ordenadores.
Online social networks.

HD 30.37 / S555f 2009

658.8/72