Nice companies finish first : why cutthroat management is over--and collaboration is in /
Shankman, Peter.
Nice companies finish first : why cutthroat management is over--and collaboration is in / Peter Shankman ; with Karen Kelly. - New York : Palgrave Macmillan, 2013. - 245 p. ; 25 cm.
Includes index.
What's so great about being a nice guy? -- The nine warning signs of a hopeless jerk -- Trait #1 : enlightened self-interest -- Trait #2 : the accessibility factor -- Trait #3 : strategic listening -- Trait #4 : good stewardship -- Trait #5 : 360 loyalty -- Trait #6 : glass-half-full POV -- Trait #7 : customer service-centric -- Trait #8 : merit-based competitor -- Trait #9 : gives a damn -- Nice guys (and gals) are the future of business.
9780230341890
2012035386
Corporate culture.
Organizational effectiveness.
Leadership.
Customer relations.
Empresas--Evaluación.
Efectividad organizacional.
Administración de empresas.
Primera Jornada de Catalogación.
HD 58.7 / S528n 2013
658
Nice companies finish first : why cutthroat management is over--and collaboration is in / Peter Shankman ; with Karen Kelly. - New York : Palgrave Macmillan, 2013. - 245 p. ; 25 cm.
Includes index.
What's so great about being a nice guy? -- The nine warning signs of a hopeless jerk -- Trait #1 : enlightened self-interest -- Trait #2 : the accessibility factor -- Trait #3 : strategic listening -- Trait #4 : good stewardship -- Trait #5 : 360 loyalty -- Trait #6 : glass-half-full POV -- Trait #7 : customer service-centric -- Trait #8 : merit-based competitor -- Trait #9 : gives a damn -- Nice guys (and gals) are the future of business.
9780230341890
2012035386
Corporate culture.
Organizational effectiveness.
Leadership.
Customer relations.
Empresas--Evaluación.
Efectividad organizacional.
Administración de empresas.
Primera Jornada de Catalogación.
HD 58.7 / S528n 2013
658