Marketing management /

Winer, Russell S.

Marketing management / Russell S. Winer, Ravi Dhar. - 4th ed. - Boston : Prentice Hall, c2011. - xxi, 506 p. : ill. ; 29 cm.

Includes bibliographical references (p. 462-479) and indexes.

Marketing and the job of the marketing manager -- A strategic marketing framework -- Marketing research -- Analyzing consumer behavior -- Organizational buying behavior -- Market structure and competitor analysis -- Product decisions -- New product development -- Pricing -- Communications and advertising strategy -- Sales promotion -- Channels of distribution -- Direct channels of distribution : personal selling and direct marketing -- Customer relationship management -- Special topic : strategies for service markets.

9780136074892 (hbk.) 0136074898 (hbk.) 9780136074625 0136074626


Marketing--Management.
Mercadeo.
Administración de mercadeo.
Mercadeo--Investigaciones.
20150300

HF 5415.13 / W767m 2011

658.8