Specialist communication skills for social workers : focusing on service users' needs /
Woodcock-Ross, Johanna, 1969-
Specialist communication skills for social workers : focusing on service users' needs / Johanna Woodcock Ross. - Basingstoke ; New York : Palgrave Macmillan, 2011. - xii, 210 p. : ill. ; 24 cm.
Includes bibliographical references and index.
Introducing communication skills -- Basic universal communication skills -- Working with children -- Working with young people with offending behaviour -- Working with parents -- Working with people who use substances -- Working with adults with mental health problems -- Working with adults with disabilities -- Working with refugees and asylum seekers -- Working with older people.
"This book provides students with a solid understanding of the issues involved in effective communication within social work settings. It combines practice examples with a clear theoretical approach, demonstrating the subtleties of communication with service users and carers from a diverse range of social groups"--
9780230218048 (pbk.) 0230218040 (pbk.)
2011004353
Communication in social work.
Social workers.
Comunicación en trabajo social.
Trabajadores sociales.
HV 29.7 / W886s 2011
361.301/4
Specialist communication skills for social workers : focusing on service users' needs / Johanna Woodcock Ross. - Basingstoke ; New York : Palgrave Macmillan, 2011. - xii, 210 p. : ill. ; 24 cm.
Includes bibliographical references and index.
Introducing communication skills -- Basic universal communication skills -- Working with children -- Working with young people with offending behaviour -- Working with parents -- Working with people who use substances -- Working with adults with mental health problems -- Working with adults with disabilities -- Working with refugees and asylum seekers -- Working with older people.
"This book provides students with a solid understanding of the issues involved in effective communication within social work settings. It combines practice examples with a clear theoretical approach, demonstrating the subtleties of communication with service users and carers from a diverse range of social groups"--
9780230218048 (pbk.) 0230218040 (pbk.)
2011004353
Communication in social work.
Social workers.
Comunicación en trabajo social.
Trabajadores sociales.
HV 29.7 / W886s 2011
361.301/4