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Customer intimacy pick your partners, shape your culture, win together /

Wiersema, Fred.

Customer intimacy pick your partners, shape your culture, win together / Fred, Wiersema. - Santa Monica, Calif. : Knowledge Exchange, 1996. - 221 p. : 22 cm.

Includes index (P.215-218)

ISBN: 1888232005 9781888232004

Subjects--Topical Terms:
CRV
Colección René Villarreal.
Customer services.
Customer relations.

LC Class. No.: bW648c 1996

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