¿Qué es Lean Six Sigma? / Bill Kastle ; David Rowlands.

Books on Six Sigma often dispense valuable information with acronyms or jargon, or offer a frustratingly vague anecdotal narrative. This book is different. As carefully, focused, and efficient as if it were designed by a Six Sigma team, it gets the job done. Its mission is simple: to explain the basic structure of Lean Six Sigma initiatives to those likely to adopt them. This is a basic book, with select case studies judiciously sprinkled throughout, that tells you what you need to know in clear, straightforward prose. Although the authors—Mike George, Dave Rowlands, and Bill Kastle—humbly caution that it is not intended as a comprehensive reference, its concise but relevant style will likely make it one of those widely read volumes that, as soon as it returns to the HR bookshelf, someone else immediately picks it up. Because of its open-ended functionality, getAbstract highly recommends this manual to anyone whose future might include Lean Six Sigma.