Cockpit confidential : everything you need to know about air travel : questions, answers & reflections / Patrick Smith.

Includes bibliographical references and index.

Plane truth: things about wings and why knots
Elements of unease: turbulence, wind shear, weather, and worry
What goes up ... : takeoffs, landings, and the mysterious between
Flying for a living: the awe and odd of a life aloft
En route: life in the cabin
... Must come down: disasters, mishaps, and fatuous flights of fancy
The airlines we love to hate
How to speak airline: a glossary for travelers

For millions of people, travel by air is a confounding, uncomfortable, and even fearful experience. Patrick Smith, airline pilot and author of the popular website www.askthepilot.com, separates fact from fallacy and tells you everything you need to know: How planes fly, and a revealing look at the men and women who fly them -- Straight talk on turbulence, pilot training, and safety -- The real story on delays, congestion, and the dysfunction of the modern airport -- The myths and misconceptions of cabin air and cockpit automation -- Terrorism in perspective, and a provocative look at security -- Airfares, seating woes, and the pitfalls of airline customer service -- The colors and cultures of the airlines we love to hate. COCKPIT CONFIDENTIAL covers not only the nuts and bolts of flying, but the grand theater of air travel, from airport architecture to inflight service to the excitement of travel abroad. It's a thoughtful, funny, at times deeply personal look into the strange and misunderstood world of commercial flying