The Dilbert principle : a cubicle's-eye view of bosses, meetings, management fads & other workplace afflictions / Scott Adams.

In a world of TQM, reengineering, and empowered secretaries. Dilbert has become the poster boy of corporate America. Millions of office dwellers tack Scott Adams's comic strip to their walls when murdering the boss is not an acceptable option. After seventeen years of working in a cubicle and reading thousands of e-mail messages from readers who've been "downsized", "rightsized", "flattened", and put in charge of "quality teams", Scott Adams can no longer restrict himself to a single artistic medium. Now, in an unabashed attempt to cash in on the lucrative business book market, Scott brings us The Dilbert Principle. In twenty-six provocative, illustrated chapters, Scott Adams reveals the secrets of management in every company, including swearing your way to success, faking quality, business plans: world's greatest fiction, trolls in the accounting department, humiliation as a management tool, selling bad products to stupid people, and more!

Introduction: Why is business so absurd? -- Dilbert principle -- Humiliation -- Business communication -- Great lines of management -- Machiavellian methods -- Employee strategies -- Performance reviews -- Pretending to work -- Swearing: Key to success for women -- How to get your way -- Marketing and communications -- Management consultants -- Business plans -- Engineers, scientists, programmers, and other odd people -- Change -- Budgeting -- Sales -- Meetings -- Projects -- Iso 9000 -- Downsizing -- How to tell if your company is doomed -- Reengineering -- Team-building exercises -- Leaders -- New company model: OA5.