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How did that happen? : holding people accountable for results the positive, principled way / Roger Connors and Tom Smith.

By: Contributor(s): Material type: TextTextPublication details: New York : Portfolio : Penguin, 2009.Description: xii, 252 p. : ill. ; 24 cmISBN:
  • 9781591842583
  • 9781591844143
  • 1591844142
Subject(s): DDC classification:
  • 658.314
LOC classification:
  • HD 70 C752h 2009
Online resources:
Contents:
The outer ring -- Form expectations -- Communicate expectations -- Align expectations -- Inspect expectations -- The inner ring -- Examine motivation -- Evaluate training -- Assess accountability -- Consider culture.
Summary: A simple, proven approach to improve accountability and your company's bottom line.
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Holdings
Item type Current library Home library Collection Shelving location Call number Vol info Copy number Status Date due Barcode
Libro Libro Biblioteca Juan Bosch Biblioteca Juan Bosch Ciencias Sociales Ciencias Sociales (3er. Piso) HD 70 C752h 2009 (Browse shelf(Opens below)) 1 1 Available 00000104852

Includes index.

A simple, proven approach to improve accountability and your company's bottom line.

The outer ring -- Form expectations -- Communicate expectations -- Align expectations -- Inspect expectations -- The inner ring -- Examine motivation -- Evaluate training -- Assess accountability -- Consider culture.

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