The rules of management : an irreverent guide for the leader, innovator, diplomat, politician, therapist, warrior, and saint in everyone / Richard Templar.

Introduction.I. MANAGING YOUR TEAM.1. Get Them Emotionally Involved2. Know What a Team Is and How It Works3. Set Realistic Targets-No, Really Realistic4. Hold Effective Meetings-No, Really Effective5. Make Meetings Fun6. Make Your Team Better Than You7. Set Your Boundaries8. Be Ready to Cut9. Offload as Much as You Can-or Dare10. Let Them Make Mistakes11. Accept Their Limitations12. Encourage People13. Be Very, Very Good at Finding the Right People14. Take the Rap15. Give Credit to the Team When It Deserves It16. Get the Best Resources for Your Team17. Celebrate18. Keep Track of Everything You Do and Say19. Be Sensitive to Friction20. Create a Good Atmosphere21. Inspire Loyalty and Team Spirit22. Fight for Your Team23. Have and Show Trust in Your Staff24. Respect Individual Differences25. Listen to Ideas from Others26. Adapt Your Style to Each Team Member27. Let Them Think They Know More Than You (Even If They Don't)28. Don't Always Have to Have the Last Word29. Understand the Roles of Others30. Ensure People Know Exactly What Is Expected of Them31. Use Positive Reinforcement to Motivate32. Don't Try Justifying Stupid Systems33. Be Ready to Say Yes34. Train Them to Bring You Solutions, Not ProblemsII. MANAGING YOURSELF.35. Get It Done/Work Hard36. Set an Example/Standards37. Enjoy Yourself38. Don't Let It Get to You39. Know What You Are Supposed to Be Doing40. Know What You Are Actually Doing41. Be Proactive, Not Reactive42. Be Consistent43. Set Realistic Targets for Yourself-No, Really Realistic44. Have a Game Plan, But Keep It Secret45. Get Rid of Superfluous Rules46. Learn From Your Mistakes47. Be Ready to Unlearn-What Works, Changes48. Cut the Crap-Prioritize49. Cultivate Those in the Know50. Know When to Shut the Door51. Fill Your Time Productively and Profitably52. Have a Plan B and a Plan C53. Capitalize on Chance-Be Lucky, but Never Admit It54. Recognize When You're Stressed55. Manage Your Health56. Be Prepared for the Pain and Pleasure57. Face the Future58. Head Up, Not Head Down59. See the Woods and the Trees60. Know When to Let Go61. Be Decisive, Even If It Means Being Wrong Sometimes62. Adopt Minimalism as a Management Style63. Visualize Your Blue Plaque64. Have Principles and Stick to Them65. Follow Your Intuition/Gut Instinct66. Be Creative67. Don't Stagnate68. Be Flexible and Ready to Move On69. Remember the Object of the Exercise70. Remember That None of Us Has to Be Here71. Go Home72. Keep Learning-Especially from the Opposition73. Be Passionate and Bold74. Plan for the Worst, but Hope for the Best75. Let the Company See You Are on Its Side76. Don't Bad-Mouth Your Boss77. Don't Bad-Mouth Your Team78. Accept That Some Things Bosses Tell You to Do Will Be Wrong79. Accept That Bosses Are as Scared as You Are at Times80. Avoid Straitjacket Thinking81. Act and Talk as If You Are One of Them82. Show You Understand the Viewpoint of Underlings and Overlings83. Don't Back Down-Be Prepared to Stand Your Ground84. Don't Play Politics85. Don't Put Down Other Managers86. Share What You Know87. Don't Intimidate88. Be Above Interdepartmental Warfare89. Show That You'll Fight to the Death for Your Team90. Aim for Respect Rather Than Being Liked91. Do One or Two Things Well and Avoid the Rest92. Seek Feedback on Your Performance93. Maintain Good Relationships and Friendships94. Build Respect-Both Ways-Between You and Your Customers95. Go the Extra Mile for Your Customers96. Be Aware of Your Responsibilities and Stick to Your Principles97. Be Straight at All Times and Speak the Truth98. Don't Cut Corners-You'll Get Caught99. Be in Command and Take Charge100. Be a Diplomat for the CompanyEnd Game.Acknowledgments.