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Managing the unexpected : assuring high performance in an age of complexity / Karl E. Weick, Kathleen M. Sutcliffe.

By: Contributor(s): Material type: TextTextSeries: University of Michigan Business School management seriesPublication details: San Francisco : Jossey-Bass, c2001.Edition: 1st edDescription: xvi, 200 p. ; 24 cmISBN:
  • 0787956279 (alk. paper)
  • 9780787956271 (alk. paper)
Subject(s): DDC classification:
  • 658.4/056 21
LOC classification:
  • HD49 W45 2001
Other classification:
  • 85.08
Online resources:
Contents:
Managing the unexpected: what business can learn from high reliability organizations -- The expected--and the unexpected -- A closer look at process and why planning can make things worse -- Assessing your capabilities for assured performance -- Organizational culture and the unexpected -- How to manage mindfully.
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Holdings
Item type Current library Home library Collection Shelving location Call number Vol info Copy number Status Date due Barcode
Libro Libro Biblioteca Juan Bosch Biblioteca Juan Bosch Ciencias Sociales Ciencias Sociales (3er. Piso) HD49 W45 2001 (Browse shelf(Opens below)) 3 1 Available 00000053076

Includes bibliographical references (p. 175-189) and index.

Managing the unexpected: what business can learn from high reliability organizations -- The expected--and the unexpected -- A closer look at process and why planning can make things worse -- Assessing your capabilities for assured performance -- Organizational culture and the unexpected -- How to manage mindfully.

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