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Breakthrough Communication : A Powerful 4 - Step Process For Overcoming Resistance and Getting Results 2014.

By: Material type: TextTextLanguage: English Publication details: USA : McGraw - Hill 2014.Description: 251 p. : ill 23 cmISBN:
  • 9780071828802
Subject(s): DDC classification:
  • 658.4/5
LOC classification:
  • HF 5718 M735b 2014
Contents:
The Art of getting on the Radar -- Managing Yours Status -- Finding Common Ground -- Nine " Hats " You Can Wear to Get on the Radar -- Setting the Agenda : Focusing on What Really Matters -- Clarifying Focus and Objective -- Making New Ideas Salient -- How Language Creates meaning -- Creating Meaning With Stories -- Spark the Action You Want to See -- Managing Fear -- Managing Ambivalence -- Learning From Feedback : It's No Over ' til It's Over.
Summary: People don't always communicate well. It's a fact of life. But you don't have to be a helpless witness or participant in a conversation that steadily unravels into misunderstandings, confusion, and even hostility.
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Holdings
Item type Current library Home library Collection Shelving location Call number Vol info Copy number Status Date due Barcode
Libro Libro Biblioteca Juan Bosch Biblioteca Juan Bosch Ciencias Sociales Ciencias Sociales (3er. Piso) HF 5718 M735b 2014 (Browse shelf(Opens below)) 1 1 Available 00000109366

Contains Index, Bibliography.

The Art of getting on the Radar -- Managing Yours Status -- Finding Common Ground -- Nine " Hats " You Can Wear to Get on the Radar -- Setting the Agenda : Focusing on What Really Matters -- Clarifying Focus and Objective -- Making New Ideas Salient -- How Language Creates meaning -- Creating Meaning With Stories -- Spark the Action You Want to See -- Managing Fear -- Managing Ambivalence -- Learning From Feedback : It's No Over ' til It's Over.

People don't always communicate well. It's a fact of life. But you don't have to be a helpless witness or participant in a conversation that steadily unravels into misunderstandings, confusion, and even hostility.

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