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The new effective public manager : achieving success in a changing government / Steven Cohen

By: Material type: TextTextLanguage: EN Series: Jossey - Bass public administration seriesPublication details: San Francisco : Jossey - Bass Publishers, 1995 Description: xxi, 280 p. / 23 cmISBN:
  • 0787900877
LOC classification:
  • JF 1351 C678n 1995
Summary: Introduction : The crisis in public management, 1. -- The essentials : Managing expectations, people, and structures, 13. -- Defining effective public management, 15. -- How to find and keep good staff, 41. -- Developing effective working relationships, 79. -- Structuring systems, tasks, and responsabilities, 95. -- Key managerial tools, 123. -- Using total quality management to improve performance, 125. -- Gathering, organizing, and using information, 139. -- Mastering the budgetary process, 169. -- Key leadership challenges facing public sector managers, 193. -- Shaping organizational goals and strategies, 195. -- Dealing with the media, legislative bodies, and interest groups, 221. -- Surviving and thriving in public service, 249
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Holdings
Item type Current library Home library Collection Shelving location Call number Vol info Status Date due Barcode
Libro Libro Biblioteca Juan Bosch Biblioteca Juan Bosch Ciencias Sociales Ciencias Sociales (3er. Piso) JF 1351 C678n 1995 (Browse shelf(Opens below)) 1 Available 00000001610

Introduction : The crisis in public management, 1. -- The essentials : Managing expectations, people, and structures, 13. -- Defining effective public management, 15. -- How to find and keep good staff, 41. -- Developing effective working relationships, 79. -- Structuring systems, tasks, and responsabilities, 95. -- Key managerial tools, 123. -- Using total quality management to improve performance, 125. -- Gathering, organizing, and using information, 139. -- Mastering the budgetary process, 169. -- Key leadership challenges facing public sector managers, 193. -- Shaping organizational goals and strategies, 195. -- Dealing with the media, legislative bodies, and interest groups, 221. -- Surviving and thriving in public service, 249

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