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The enduring challenges in public management : surviving and excelling in a changing world / Arie Halachmi, Geert Bouckaert, editors

Contributor(s): Material type: TextTextLanguage: EN Series: The Jossey - Bass public administration seriesPublication details: San Francisco : Jossey - Bass Publishers, 1995 Description: xxix, 467 p. / 23 cmISBN:
  • 0787900672
LOC classification:
  • JF 1351 E56 1995
Summary: The challenges of management in a changing world, 1. -- Images of public organization, 25. -- The perception of organizational incompetence, 27. -- Benefits and costs of conventional management practice, 45. -- Understanding red tape and bureaucratic delays, 81. -- Revitalizing public organizations : Total quality management, reengineering, and other management tools, 117. -- The role of information systems in supporting total quality management and inproved productivity, 119. -- Quality, reengineering, and performance : management change in the public sector, 150. -- Evaluating total quality management efforts, 177. -- Volunteer programs in the public : Benefits and challenges for public management, 199. -- The challenge of a competivie public sector, 220. -- Strategic planning, transformation, and innovation, 247. -- Creating the futur together : Developing and using shared maps, 247. -- The dance of what and how : Creating and sustaining organizational transformation, 281. -- Managing innovation and reform, 326. -- Strategies for public sector modernization, 348. -- Performance and productivity, 377. -- Improving performance measurement, 379. -- The public productivity challenge, 413
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Holdings
Item type Current library Home library Collection Shelving location Call number Vol info Status Date due Barcode
Libro Libro Biblioteca Juan Bosch Biblioteca Juan Bosch Ciencias Sociales Ciencias Sociales (3er. Piso) JF 1351 E56 1995 (Browse shelf(Opens below)) 1 Available 00000000881

The challenges of management in a changing world, 1. -- Images of public organization, 25. -- The perception of organizational incompetence, 27. -- Benefits and costs of conventional management practice, 45. -- Understanding red tape and bureaucratic delays, 81. -- Revitalizing public organizations : Total quality management, reengineering, and other management tools, 117. -- The role of information systems in supporting total quality management and inproved productivity, 119. -- Quality, reengineering, and performance : management change in the public sector, 150. -- Evaluating total quality management efforts, 177. -- Volunteer programs in the public : Benefits and challenges for public management, 199. -- The challenge of a competivie public sector, 220. -- Strategic planning, transformation, and innovation, 247. -- Creating the futur together : Developing and using shared maps, 247. -- The dance of what and how : Creating and sustaining organizational transformation, 281. -- Managing innovation and reform, 326. -- Strategies for public sector modernization, 348. -- Performance and productivity, 377. -- Improving performance measurement, 379. -- The public productivity challenge, 413

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