Siegel, David <br/><br/>
Futurize your enterprise :  business strategy in the age of the e-customer / 
David Siegel 
 - New York :  John Wiley & Sons,  1999       
 - xiii, 318 p. 
<br/><br/><label>ISBN: </label>0471357634 
<br/><br/><label>LC Class. No.: </label>TK 5105 S571f 1999