TY - BOOK AU - Brounstein,Marty TI - Communicating effectively for dummies SN - 0764553194 (pbk. : alk. paper) AV - BF 637 B875c 2001 U1 - 153.6 21 PY - 2001/// CY - New York, NY PB - Hungry Minds KW - Interpersonal communication KW - Comunicación interpersonal N1 - Includes index; Communicating successfully -- Tuning in to the power of active listening -- Speaking assertively -- Win-win conflict resolution -- Tackling communication challenges -- The part of tens N2 - Discusses verbal and nonverbal communication in the workplace, including active listening, assertive speaking, dealing with conflict, telephone and e-mail communications, making presentations, and doing interviews UR - http://www.loc.gov/catdir/bios/wiley044/00111140.html UR - http://www.loc.gov/catdir/description/wiley038/00111140.html UR - http://www.loc.gov/catdir/toc/wiley021/00111140.html ER -