Influence and persuasion / Influence + persuasion Emotional intelligence : influence + persuasion Harvard Business Review Press - viii, 138 pages ; 18 cm. - HBR emotional intelligence series . - HBR emotional intelligence series .

Understand the four components of influence: where emotions fit in / Nick Morgan -- Harnessing the science of persuasion: back to behavioral basics / Robert Cialdini -- Three things managers should be doing every day: build trust, a team, and a network / Annie McKee -- Learning charisma: captivate and motivate / John Antonakis, Marika Fenley, and Sue Liechti -- To win people over, speak to their wants and needs: know--and empathize with--your audience / Nancy Duarte -- Storytelling that moves people: unite an idea with an emotion, an interview with Robert McKee / by Bronwyn Fryer -- The surprising persuasiveness of a sticky note: build personal connections / Kevin Hogan -- When to sell with facts and figures and when to appeal to emotions: head versus heart / Michael D. Harris.

Changing hearts is an important part of changing minds. With research into how appeals to human emotion can help you make your case and earn authority as a leader, this book presents both comprehensive frameworks for developing a influence and small, simple tactics that you can use to convince others every day.--

9781633693937 (pbk. : alk. paper)

2017023235


Influence (Psychology)
Influencia (Psicología)
Persuasion (Psychology)
Persuasión (Psicología)
Work--Psychological aspects.
Psicología del trabajo

BF 637 / I43 2018

303.3/42