TY - BOOK AU - King,Katie TI - Using artificial intelligence in marketing: how to harness AI and maintain the competitive edge SN - 9780749483395 (pbk.) AV - HF 5415.1265 K53u 2019 U1 - 658.800285/63 PY - 2019/// CY - London, New York PB - Kogan Page Ltd KW - Marketing KW - Technological innovations KW - Mercadeo KW - Innovaciones tecnológicas KW - Mercadeo digital KW - Artificial intelligence KW - Inteligencia artificial N1 - Includes bibliographical references (pages 197-200) and index; The AI wake-up call : the strategic transition of marketing The personalization paradox: global appetite for AI and the changing customer journey Transformational marketing and AI in tourism : a glimpse at the Asia Pacific region Transformational marketing and AI in Europe : case studies from telecoms, banking and built environment Transformational marketing and AI in North America : case studies from banking and retail Transformational marketing and AI in technology and venture capital : with a special focus on the Middle East Framework for success: democratization of AI The new marketing paradigm : reinventing the role of marketing, ethics and transparency The future of marketing has arrived: AI's wider impact on education, policy and politics Bibliography Index N2 - Artificial Intelligence is unquestionably the way of the future - it permeates every aspect of marketing and customer service, from bots to speech recognition to computational decision making. By 2030, it is forecast that AI will boost global GDP by 14%, or nearly ER -