Berman, Lea, <br/><br/>
Treating people well :  the extraordinary power of civility at work and in life / 
Lea Berman and Jeremy Bernard. 
 - First Scribner hardcover edition. 
 - xxiv, 226 pages, [8] pages of plates :  color illustrations ;  24 cm 
<br/><br/>Includes bibliographical references. 
<br/><br/>Begin with confidence -- Honor and charm, the great equalizers -- The quiet power of consistency -- Listen first, talk later -- Radiate calm -- Handle conflict diplomatically -- Honesty is the best policy (except when it isn't) -- The gift of loyalty -- Own your mistakes -- Keep smiling, and other ways to deal with difficult people -- Virtual manners -- Details matter. 
<br/><br/> In Treating People Well, former White House Social Secretaries Lea Berman (George W. Bush administration) and Jeremy Bernard (Obama administration) draw from their unique bipartisan experience to explore how civility, kindness, and professionalism are essential to success in both personal and professional life. 
<br/><br/><label>ISBN: </label>9781501157981 (hardcover) 9781501157998 (pbk.) 
<br/><br/><label>LCCN: </label>2017061756 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Etiquette.<br/>Conduct of life.<br/>Respect for persons.
<br/><br/><label>LC Class. No.: </label>BJ1853  / .B46 2018 
<br/><br/><label>Dewey Class. No.: </label>395