TY  - BOOK
AU  - Berman,Lea
AU  - Bernard,Jeremy
TI  - Treating people well: the extraordinary power of civility at work and in life 
SN  - 9781501157981 (hardcover)
AV  - BJ1853 .B46 2018
U1  - 395 23
PY  - 2018///
CY  - New York
PB  - Scribner
KW  - Etiquette
KW  - Conduct of life
KW  - Respect for persons
N1  - Includes bibliographical references; Begin with confidence -- Honor and charm, the great equalizers -- The quiet power of consistency -- Listen first, talk later -- Radiate calm -- Handle conflict diplomatically -- Honesty is the best policy (except when it isn't) -- The gift of loyalty -- Own your mistakes -- Keep smiling, and other ways to deal with difficult people -- Virtual manners -- Details matter
N2  - In Treating People Well, former White House Social Secretaries Lea Berman (George W. Bush administration) and Jeremy Bernard (Obama administration) draw from their unique bipartisan experience to explore how civility, kindness, and professionalism are essential to success in both personal and professional life
ER  -