Garvin, David A. <br/><br/>
General management :  processes and action / 
David A. Garvin 
 - Boston :  McGraw Hill,  2002       
 - xi, 630 p. 
<br/><br/><label>ISBN: </label>0072432411 
<br/><br/><label>LC Class. No.: </label>HD 31 G244g 2002