Ury, William <br/><br/>
Getting past no :  negotiating your way from confrontation to cooperation / 
William Ury 
 - New York :  Bantam Books,  1993       
 - xv, 189 p. 
<br/><br/><label>ISBN: </label>0553371312 
<br/><br/><label>LC Class. No.: </label>HD 58.6 U83g 1993