Poister, Theodore H. <br/><br/>
Measuring performance in public and nonprofit organizations / 
Theodore H. Poister 
 - San Francisco :  Jossey-Bass,  2003       
 - xxi, 289 p. 
<br/><br/><label>ISBN: </label>078794999X 
<br/><br/><label>LC Class. No.: </label>HD 58.9 P755m 2003