Crosby, Philip B. 1924-
Quality is free : the art of making quality certain /
by Philip B. Crosby.
- New York : Mentor, 1980.
- xi, 270p ; 18 cm.
Originally published: McGraw-Hill, 1979.
0451625854 9780451625854
Total quality management.
Calidad total de Administración.
Control de calidad.
20151000
HD 62.15 / C949q 1980
658.5/6