Crosby, Philip B. 1924-

Quality is free : the art of making quality certain / by Philip B. Crosby. - New York : Mentor, 1980. - xi, 270p ; 18 cm.

Originally published: McGraw-Hill, 1979.

0451625854 9780451625854


Total quality management.
Calidad total de Administración.
Control de calidad.
20151000

HD 62.15 / C949q 1980

658.5/6