TY  - BOOK
AU  - Sashkin,Marshall
AU  - Sashkin,Marshall
TI  - Putting total quality management to work: what TQM means, how to use it, & how to sustain it over the long run 
SN  - 1881052230 (acid-free recycled paper) :
AV  - HD 62.15 S252p 1993
U1  - 658.5/62 20
PY  - 1993///
CY  - San Francisco
PB  - Berrett-Koehler
KW  - Total quality management
N1  - "Revised and expanded from the original paperback version of this work, entitled Total quality management ... published in 1991 by Ducochon Press"--T.p. verso; Includes bibliographical references and index
ER  -