TY - BOOK AU - Stulberg,Joseph B. TI - Taking charge/managing conflict SN - 1590981472 AV - HD42 .S929 2001 PY - 2001/// CY - Wooster, Ohio PB - Wooster Book Co. KW - Conflict management KW - Mediation N1 - Originally published: Lexington, Mass. : Lexington Books, c1987; Includes bibliographical references (p. [169]-[170]) and index ER -