Weick, Karl E. <br/><br/>
Managing the unexpected :  assuring high performance in an age of complexity / 
Karl E. Weick, Kathleen M. Sutcliffe. 
 - 1st ed. 
 - San Francisco :  Jossey-Bass,  c2001. 
 - xvi, 200 p. ;  24 cm. 
 - University of Michigan Business School management series .
<br/><br/>Includes bibliographical references (p. 175-189) and index. 
<br/><br/>Managing the unexpected: what business can learn from high reliability organizations -- The expected--and the unexpected -- A closer look at process and why planning can make things worse -- Assessing your capabilities for assured performance -- Organizational culture and the unexpected -- How to manage mindfully. 
<br/><br/><label>ISBN: </label>0787956279 (alk. paper) 9780787956271 (alk. paper) 
<br/><br/><label>LCCN: </label>2001001341 
<br/><br/><label>Nat. Bib. No.: </label>GBA2-32710 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Crisis management.<br/>Leadership.<br/>Industrial management.<br/>Gestion de la crise.<br/>Leadership.<br/>Gestion d'entreprise.<br/>Crisisbeheersing.<br/>Leadership<br/>Gestion d'entreprise<br/>Gestion de crise
<br/><br/><label>LC Class. No.: </label>HD49  / W45 2001 
<br/><br/><label>Dewey Class. No.: </label>658.4/056