Total quality management : strategies and techniques proven at today's most successful companies /
Stephen George, Arnold Weimerskirch.
- New York : Wiley, c1994.
- xv, 286 p. : ill. ; 26 cm.
- The Portable MBA series .
Includes bibliographical references (p. 271-276) and index.
0471595381 : $27.95
93024465
Total quality management--Case studies.--United States Malcolm Baldrige National Quality Award. CVR Colección René Villarreal