TY - BOOK TI - HBR's 10 must reads on communication T2 - HBR's 10 must reads SN - 9781422189863 (alk. paper) AV - HF 5718 H431 2013 U1 - 658.4/5 PY - 2013/// CY - Boston, Mass. PB - Harvard Business Review Press KW - Business communication KW - Communication in management KW - Interpersonal communication KW - Comunicación empresarial KW - Comunicación en administración KW - Comunicación interpersonal N1 - Includes index; Change the way you persuade / Gary A. Williams and Robert B. Miller Harnessing the science of persuasion / Robert B. Cialdini The power of talk / Deborah Tannen The necessary art of persuasion / Jay A. Conger Is silence killing your company? / Leslie Perlow and Stephanie Williams How to become an authentic speaker / Nick Morgan Telling tales / Stephen Denning How to pitch a brilliant idea / Kimberly D. Elsbach The five messages leaders must manage / John Hamm Taking the stress out of stressful conversations / Holly Weeks N2 - "The best leaders know how to communicate clearly and persuasively. How do you stack up? If you read nothing else on communicating effectively, read these 10 articles. We've combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help you express your ideas with clarity and impact--no matter what the situation. Leading experts such as Deborah Tannen, Jay Conger, and Nick Morgan provide the insights and advice you need to: (1) Pitch your brilliant idea--successfully, (2) Connect with your audience, (3) Establish credibility, (4) Inspire others to carry out your vision, (5) Adapt to stakeholders' decision-making styles, (6) Frame goals around common interests, and (7) Build consensus and win support. This collection was previously published as "Harvard Business Review on Communicating Effectively." We've moved it to HBR's 10 Must Reads series because the ideas are critical to the success of every manager and aspiring leader, meeting our high standards for must-read status."--Publisher's website ER -