TY - BOOK AU - Wilson,K. AU - Wauson,Jennifer ED - American Management Association. TI - The AMA handbook of business writing: the ultimate guide to style, grammar, punctuation, usage, construction, and formatting SN - 9780814415894 AV - HF 5726 A512 2010 U1 - 808/.06665 PY - 2010/// CY - New York PB - American Management Association KW - Commercial correspondence KW - Handbooks, manuals, etc KW - Business writing KW - English language KW - Business English KW - Correspondencia comercial KW - Manuales N1 - Includes index; Section 1: The writing process : Audience analysis ; Brainstorming ; Research ; Interviewing ; Outlining ; Writing a draft ; Business writing style ; Using visuals ; Page design ; Publication design ; Editing ; Proofreading ; Document review ; Revision ; Documenting sources : Footnotes and endnotes; Bibliographies ; Global communications ; Collaborative writing ; Promotional writing -- Section 2: The business writer's alphabetical reference -- Section 3: Sample business documents : Abstracts ; Acceptance letter ; Acknowledgment letter ; Adjustment letter ; Announcement letter ; Annual report ; Application letter ; Brochures ; Business letter : Writing style; Format ; Business plan ; Collection letter ; Commendation letter ; Complaint letter ; Cover letters ; Directives ; Email ; Endorsement letter ; Forms ; Fund-raising letter ; Grant proposals ; Instructions ; Introductions ; Inquiry letter ; Job descriptions ; Job offer letter ; Meeting agenda ; Meeting minutes : Corporate minutes; Corporate resolutions ; Memorandum ; Mission statements ; Newsletters : Newsletter articles ; Permission letter ; Policies, rules or guidelines ; PowerPoint presentations : Planning a presentation ; Press releases ; Procedures ; Progress reports ; Proposals ; Questionnaires and surveys ; Reference letters ; Reports : Memorandum report; letter report; Short report; Formal report ; Request letters ; Research report ; Resignation letter ; Résumés ; Sales letters ; Seasonal correspondence ; Specifications ; Speeches and oral presentations ; Summaries ; Termination of employment letter ; Training manual ; Trip report ; User guide ; Warning letter ; Web sites ; White papers ER -