TY - BOOK AU - Tapscott,Don TI - Office automation: a user-driven method SN - 0306419734 (pbk.) AV - HF5547.5 T175 1985 U1 - 651.8/4 19 PY - 1985///], c1982 CY - New York PB - Plenum Press KW - Office practice KW - Automation N1 - Includes bibliographical references and index N2 - Outlines five different perspectives on office systems, explains how to determine automation needs, and provides information on cost-benefit analysis, pilot systems, and the impact of new technology on the office ER -