TY - BOOK AU - Burghardt,Stephen AU - Tolliver,Willie F. TI - Stories of transformative leadership in the human services: why the glass is always full? SN - 9781412970167 (cloth) AV - HM 1261 B956s 2010 U1 - 361.0068/4 PY - 2010/// CY - Los Angeles PB - SAGE KW - Leadership KW - United States KW - Human services KW - Liderazgo KW - Estados Unidos KW - Servicio social N1 - Includes bibliographical references and index; Pt. I. The Depletion of Value -- 1. A Boring Assignment -- 2. Half-Empty? Half-Full? -- 3. Jack-of-All-Trades -- 4. Running to Catch Up -- 5. The Extra Mile -- 6. Clipping Coupons -- 7. The Assembly Line -- 8. Splashed Water -- 9. Good Grooming -- 10. Salt and Pepper in the Pot -- 11. Good News, Bad News -- Pt. II. Creating Abundance -- 12. Popsicle Sticks -- 13. Seeking Illumination -- 14. Casting a Lure -- 15. Mr. Trumbull's Motto -- 16. The Second Golden Rule -- 17. Clean as You Go -- 18. Carry Your Vision in Your Pocket -- 19. Politeness Doesn't Cost a Cent -- 20. Two Truths -- 21. Take the Cover Off the Book -- 22. Build Your Community and They Will Come...Again -- 23. The Crossroads -- Pt. III. A Leadership Model of Personal and Organizational Transformation -- Starting Before the Beginning -- 24. If the Work Is Sacred, Then So Are You -- 25. The Transformative Model -- 26. Carry Your Vision as a Tool -- 27. Practicing Patience and Politeness -- 28. Embracing Diversity; 29. Clean as You Go -- 30. Building Community ER -