TY - BOOK AU - Johnson,David W. TI - Reaching out: interpersonal effectiveness and self-actualization SN - 0205197671 AV - HM 132 J66r 1997 PY - 1997/// CY - Boston PB - Allyn & Bacon KW - Interpersonal relations KW - Interpersonal conflict KW - Self-actualization (Psychology) N1 - Includes bibliographical references (p. 473-475) and index; Importance of interpersonal skills -- Self-disclosure -- Developing and maintaining trust -- Increasing your communication skills -- Expressing your feelings verbally -- Expressing your feelings nonverbally -- Helpful listening and responding -- Resolving interpersonal conflicts -- Anger, stress, and managing feelings -- Building relationships with diverse others -- Barriers to interpersonal effectiveness ER -