A practitioner's guide to public relations research, measurement and evaluation /
Don W. Stacks and David Michaelson
- New York : Business Expert Press , 2010
- x, 229 p. : ill. ; 23 cm.
- Public Relations Collection .
Includes a dictionary pf public relations measurement and research (p. 179-210).
Includes bibliographical references and index.
p. 1. Introduction to public relations research, measurement, and evaluation -- Introduction to research and evaluation in public relations -- The business of public relations -- Measuring public relations outcomes -- p. 2. Qualitative methods for effective public relations research, measurement, and evaluation -- Secondary research -- Qualitative research methodologies -- Content analysis -- p. 3. Quantitative methods for effective public relations research, measurement, and evaluation -- Survey methodology -- Statistical analysis -- Sampling -- p. 4. Wrapping up -- Best practices in public relations research, measurement, and evaluation.
Contemporary public relations practice has developed over the last several decades from the weak third sister in marketing, advertising, and public relations mix to a full player. To help you keep up to speed with the exciting changes and developments of publications, this book will provide you with the necessary understanding of the problems and promises of public relations research, measurement, and evaluation. As a public relations practitioner, this book will act as guide to effective use of methods, measures, and evaluation in providing grounded evidence of the success (or failure) of public relations campaigns. This outstanding contribution takes a best practices approach one that focuses on taking the appropriate method and rigorously applying that method to collect the data that best answers the objectives of the research. It also presents an approach to public relations that focuses on establishing the profession s impact on the client s return on investment in the public relations function, whether that function be aimed at internal or external audiences. By the end of the book, you will understand why and how research is conducted, and will be able to apply best practice standards to any research done by supply side vendors or internal research departments. -- Back cover
9781606491010 1606491016
Public relations--Guide Relaciones públicas--Guía Public relations--Research Public relations--Evaluation 20150700