TY - BOOK AU - Woodcock-Ross,Johanna TI - Specialist communication skills for social workers: focusing on service users' needs SN - 9780230218048 (pbk.) AV - HV 29.7 W886s 2011 U1 - 361.301/4 PY - 2011/// CY - Basingstoke, New York PB - Palgrave Macmillan KW - Communication in social work KW - Social workers KW - Comunicación en trabajo social KW - Trabajadores sociales N1 - Includes bibliographical references and index; Introducing communication skills -- Basic universal communication skills -- Working with children -- Working with young people with offending behaviour -- Working with parents -- Working with people who use substances -- Working with adults with mental health problems -- Working with adults with disabilities -- Working with refugees and asylum seekers -- Working with older people N2 - "This book provides students with a solid understanding of the issues involved in effective communication within social work settings. It combines practice examples with a clear theoretical approach, demonstrating the subtleties of communication with service users and carers from a diverse range of social groups"-- UR - http://www.netread.com/jcusers/1388/2278756/image/lgcover.9780230218048.jpg ER -