Trustworthy government : Leadership and management strategies for building trust and high performance /
David G. Carnevale
- San Francisco : Jossey - Bass Publishers, 1995
- xix, 231 p. / 23 cm.
- The Jossey - Bass public administration series .
Trust : The hidden ingredient in high performance, 1. -- The crisis on trust in today's organizations, 3. -- Organizational performance and the dynamics of trust, 19. -- Overcoming barriers to trust, 33. -- Keys to building trustworthy organizations, 53. -- Trustworthy leadership : Helping people to lead thenselves, 55. -- Creating participation and involvement, 75. -- Developing effective communications, 91. -- Fair performance appraisal and incentive systems, 111. -- Managing power, politics, and conflict, 129. -- Liberating public organizations : Transcending the bureaucratic machine, 147. -- Reinventing training for a new learning paradigm, 149. -- Revitalizing personnel systems, 165. -- Realizing the vision of high - trust public organizations, 183