Linden, Russel Martthew

Seamles government : A practical guide to re-engineering in the public sector / Russel Martthew Linden - San Francisco : Jossey - Bass Publishers, 1994 - xx, 294 p. / 23 cm. - The Jossey - Bass public administration series .

New realities for public agencies, 1. -- The guiet revolution in american government, 3. -- The evolution of work in public and private bureaucracies, 21. -- A new approach to work : Re-engineering and private bureaucracies, 21. -- A new approach to work : Re-engineering and the seamles organization, 45. -- Re-engineering public organizations : principles, strategies, and guidelines, 73. -- Principles of re-engineering, 75. -- Setting the stage for re-engineering, 121. -- Re-engineering step-by-step, 137. -- Overcoming public sector constraints, 165. -- Aligning systems to support seampless work, 181. -- Pulling it all together, 217. -- Re-engineering lessons from two agencies, 219. -- Conclusion : Getting started on re-engineering, 243. -- Working without walls, 261

JF 1351 L744s 1994