Carr, David K. Excellence in government : total quality management in the 1990s / by David K. Carr, Ian D. Littman. - 2a ed. - Arlington, VA : Coopers & Lybrand, c1993. - xvi, 353 p. : ill. ; 24 cm. Includes bibliographical references (p. 311-317) and index. ISBN: 0944533078 : $39.95 9780944533079 LCCN: 93070124 Subjects--Topical Terms: Public administration.Total quality management. LC Class. No.: JF 1525 / C311e 1993 Dewey Class. No.: 350