Carr, David K.

Excellence in government : total quality management in the 1990s / by David K. Carr, Ian D. Littman. - 2a ed. - Arlington, VA : Coopers & Lybrand, c1993. - xvi, 353 p. : ill. ; 24 cm.

Includes bibliographical references (p. 311-317) and index.

0944533078 : $39.95 9780944533079

93070124


Public administration.
Total quality management.

JF 1525 / C311e 1993

350