TY - BOOK ED - United States. TI - Making government work: electronic delivery of federal services SN - 0160420806 : AV - JK468.A8 M27 1993 U1 - 352.1 20 PY - 1993///] CY - Washington, DC PB - U.S. Congress, Office of Technology Assessment, For sale by the U.S. G.P.O., Supt. of Docs. KW - Administrative agencies KW - United States KW - Data processing KW - Executive departments KW - Information technology KW - Social aspects N1 - Shipping list no.: 1993-0616-P; Shipping list no.: 1993-0617-P: Summary; "September 1993"--T.p. verso; "OTA-TCT-578"--P. [4] of cover; "OTA-TCT-579": Summary; Includes bibliographical references (p. 174-175) and index; Also available via Internet from the UNT Cybercemetery web site. Address as of 3/6/2003: http://govinfo.library.unt.edu/ota/Ota%5f1/DATA/1993/9333.PDF; current access available via PURL UR - http://purl.access.gpo.gov/GPO/LPS27706 ER -