TY - BOOK AU - Roman,Kenneth AU - Raphaelson,Joel TI - Writing that works: how to communicate effectively in business, e-mail, letters, memos, presentations, plans, reports, proposals, resumes, speeches SN - 0060956437 AV - PE 1479 R758w 2000 U1 - 808/.06665 PY - 2000/// CY - New York PB - Quill KW - English language KW - Business English KW - Rhetoric KW - Business writing KW - Inglés KW - Retórica KW - Redacción de escritos técnicos KW - 20150700 N1 - Includes bibliographical references (p. 146-149) UR - http://www.loc.gov/catdir/description/hc043/00702901.html UR - http://www.loc.gov/catdir/enhancements/fy0911/00702901-b.html ER -