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The quality handbook for health care organizations : a manager's guide to tools and programs / Yosef D. Dlugacz, Andrea Restifo, Alice Greenwood.

By: Contributor(s): Material type: TextTextPublication details: San Francisco : Jossey-Bass, c2004.Edition: 1st edDescription: xxvii, 256 p. : ill. ; 23 cmISBN:
  • 0787969214 (pbk.)
  • 9780787969219 (pbk.)
Subject(s): DDC classification:
  • 362.1/1/0685 22
LOC classification:
  • RA971.35 D58 2004
NLM classification:
  • 2004 E-963
  • W 84 AA1
Online resources:
Contents:
The role of the manager -- Managing quality -- Information and prioritization -- Managing quality data -- Using quality tools and statistical methods for data analysis -- Translating information into action -- Working with guidelines -- Communication and accountability -- To err is indeed human -- Working together.
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Holdings
Item type Current library Home library Collection Shelving location Call number Copy number Status Date due Barcode
Libro Libro Biblioteca Juan Bosch Biblioteca Juan Bosch Automatización y Procesos Técnicos Automatización y Procesos Técnicos (1er. Piso) RA971.35 D58 2004 (Browse shelf(Opens below)) 1 Available 00000053572

Includes bibliographical references (p. 245-247) and index.

The role of the manager -- Managing quality -- Information and prioritization -- Managing quality data -- Using quality tools and statistical methods for data analysis -- Translating information into action -- Working with guidelines -- Communication and accountability -- To err is indeed human -- Working together.

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