000			04701cam a22004454i 4500
001			18929227
003			BJBSDDR
005			20240320152657.0
007			ta
008			160108s2017 cau b 001 0 eng
010			_a 2015051425
020			_a9781506310497 (pbk. : alk. paper)
020			_a1506310494 (pbk. : alk. paper)
040			_aDLC _beng _cDLC _erda _dDLC
041			_aeng
042			_apcc
043			_an-us---
050	1	4	_aJS 331 _bE58m 2017
082	0	0	_a352.140973
100	1		_aEngland, Robert E., _d1952- _933635
245	1	0	_aManaging urban America / _cRobert E. England, Oklahoma State University, John P. Pelissero, Loyola University Chicago, David R. Morgan, University of Oklahoma, Emeritus.
250			_aEighth edition.
264		1	_aThousand Oaks, California : _bSAGE/CQ Press, _c2017
300			_axiv, 370 pages : _billustrations ; _c23 cm.
336			_atext _2rdacontent
337			_aunmediated _2rdamedia
338			_avolume _2rdacarrier
500			_aEarlier editions list David R. Morgan first
504			_aIncludes bibliographical references and index.
505	0		_aTables, Figures, and BoxesPrefaceAbout the AuthorsPart One: The Environment of Urban ManagementChapter 1: Managing American Cities in the Twenty-first Century Introduction: American Cities Continue to Change and Evolve How and Why American Cities Have Changed How Cities Have Improved Their Management Capacity The New Public Management Model: An Academic Response to REGO Systems Analysis and Local Policymaking Better Management Is Not Enough The Plan of the Book Suggested for Further Reading NotesChapter 2: Cities and the System of Intergovernmental Relations Federalism Intergovernmental Relations Summary Suggested for Further Reading NotesChapter 3: Urban Political Structure The Reform Movement Forms of City Government Ballot Type Electoral Systems Home Rule and the Legal Status of the City Summary Suggested for Further Reading NotesPart Two: Managing Conflict and Delivering Goods and Services in the Modern CityChapter 4: Urban Policymaking The Nature of Urban Policy Chief Executives The City Council Bureaucrats and Policy Citizens′ Influences on City Government Summary Suggested for Further Reading NotesChapter 5: Urban Planning and Development The Nature of City Planning Planning in a Political Environment Planning Activities Urban Economic Development Organizing for and Managing Economic Development The Politics of Urban Development Summary Suggested for Further Reading NotesChapter 6: Decision Making and Analysis Approaches to Decision Making Decision-Making Tooks Program Analysis and Other Systematic Approaches to Decision Making Summary Suggested for Further Reading NotesChapter 7: Urban Service Delivery Goals for Service Delivery Measuring Efficiency and Effectiveness of Urban Services Equity of Services: A Political Goal? Responsiveness in Service Delivery Alternative Service Delivery Implementing and Evaluating Urban Programs Citizen Surveys Summary Suggested for Further Reading NotesPart Three: Internal Management ProcessesChapter 8: The Management Process: Theory and Practice Organizations as Open Systems Leadership Managing for Results (MFR): Managing by Objectives (MBO) and Lean Six Sigma (LSS) Potential Problems with Management Techniques New to a City Summary Suggested for Further Reading NotesChapter 9: Managing Human Resources Organizing the Personnel Function Human Resource Management Functions Issues in Human Resource Management Labor-Management Relations Summary Suggested for Further Reading NotesChapter 10: Finance and Budget Revenue Raising Expenditures Budgeting Summary Suggested for Further Reading NotesPart Four: The Urban FutureChapter 11: Managing the Urban Future Management and Leadership in an Age of Fiscal Crisis Suggested for Further Reading NotesPart Four: The Urban FutureChapter 11: Managing the Urban Future Management and Leadership in an Age of Fiscal Crisis Suggested for Further Reading NotesIndex
520			_aGuides students through the politics of urban management—doing less with more while managing conflict, delivering goods and services, responding to federal and state mandates, adapting to changing demographics, and coping with economic and budgetary challenges.
650		0	_aMunicipal government _zUnited States.
650		4	_aAdministración municipal _zEstados Unidos _95676
700	1		_aPelissero, John P. _q(John Peter) _934876
700	1		_aMorgan, David R. _934874
906			_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg
942			_2lcc _cBK
946			_isba
999			_c120451 _d120451