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008			180112s2018 nyuaf rb 000 0 eng
010			_a 2017061756
020			_a9781501157981 (hardcover)
020			_z9781501158001 (ebook)
020			_a9781501157998 (pbk.)
020			_z9781508244035 (eaudio)
040			_aDLC _beng _erda _cDLC _dDLC
041			_aeng
042			_apcc
050	0	0	_aBJ1853 _b.B46 2018
082	0	0	_a395 _223
100	1		_aBerman, Lea, _942917
245	1	0	_aTreating people well : _bthe extraordinary power of civility at work and in life / _cLea Berman and Jeremy Bernard.
250			_aFirst Scribner hardcover edition.
264		1	_aNew York : _bScribner, _c2018.
300			_axxiv, 226 pages, [8] pages of plates : _bcolor illustrations ; _c24 cm
336			_atext _btxt _2rdacontent
337			_aunmediated _bn _2rdamedia
338			_avolume _bnc _2rdacarrier
504			_aIncludes bibliographical references.
505	0		_aBegin with confidence -- Honor and charm, the great equalizers -- The quiet power of consistency -- Listen first, talk later -- Radiate calm -- Handle conflict diplomatically -- Honesty is the best policy (except when it isn't) -- The gift of loyalty -- Own your mistakes -- Keep smiling, and other ways to deal with difficult people -- Virtual manners -- Details matter.
520			_aIn Treating People Well, former White House Social Secretaries Lea Berman (George W. Bush administration) and Jeremy Bernard (Obama administration) draw from their unique bipartisan experience to explore how civility, kindness, and professionalism are essential to success in both personal and professional life.
650		0	_aEtiquette.
650		0	_aConduct of life.
650		0	_aRespect for persons.
700	1		_aBernard, Jeremy _942918 _d1961-
906			_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg
942			_2lcc _n0 _cBK
946			_iLLH
999			_c123974 _d123974