| 000 | 01573nam a2200193 4500 | ||
|---|---|---|---|
| 001 | 1460 | ||
| 005 | 20230410121027.0 | ||
| 008 | 060907n1996 dr spa | ||
| 035 | _9funglode1467 | ||
| 041 | _aEN | ||
| 050 | 1 | 4 | _aJK 468 K26b 1996 |
| 100 | _aKeehley, Patricia | ||
| 245 | 1 |
_aBenchmarking for best practices in the public sector : _bAchieving performance breakthroughts in federal, state, and local agencies / _cPatricia Keehley, Steven Medlin, Sue Macbride |
|
| 260 |
_aSan Francisco : _bJossey - Bass Publisher, _c1996 |
||
| 300 | _axx, 251 p. | ||
| 520 | _aPreparing for benchmarking, 17. -- Understanding best practices, 19. -- Benchmarking to identify best practices, 37. -- Assessing organizational readiness for benchmarking, 55. -- Selecting practices to benchmark, 80. -- Conducting benchmarking to adapt and implement best practices, 93. -- The benchmarking process step by step, 95. -- Building benchmarking teams and political support, 111. -- Finding a best practice partner, 124. -- Maximizing the relationship with your partner, 151. -- Analyzing the research and selecting best practices to adapt, 166. -- Adapting and implementing best practices, 182. -- Sustaining lasting performance improvements, 200. -- Benchmarking in the knowledge era : On - line resources and other research tools, 210. -- Directory of benchmarking and best practices organizations, 215. -- Step - by - step checklists for managing a benchmarking project, 226. -- Key benchmarking tools, 241 | ||
| 700 | _aMedlin, Steven \ Macbride, Sue | ||
| 942 |
_2lcc _cbk |
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| 999 |
_c56464 _d56464 |
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