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Getting started in six sigma / Michael C. Thomsett.

By: Material type: TextTextSeries: Getting started inPublication details: Hoboken, N.J. : Wiley, c2005.Description: vi, 213 p. : ill. ; 24 cmISBN:
  • 0471668117 (pbk.)
Other title:
  • Six sigma
  • Subtitle on cover: Comprehensive coverage, a practical working guide
Subject(s): DDC classification:
  • 658.4/013
LOC classification:
  • HD 62.15 T481g 2005
Online resources:
Contents:
The meaning of six sigma -- The customer's point of view -- Outside-in thinking -- The nature of quality -- Product and service defects -- Improving process systems -- Striving for consistency -- Expectations and rules.
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Holdings
Item type Current library Home library Collection Shelving location Call number Vol info Copy number Status Date due Barcode
Libro Libro Biblioteca Juan Bosch Biblioteca Juan Bosch Ciencias Sociales Ciencias Sociales (3er. Piso) HD 62.15 T481g 2005 (Browse shelf(Opens below)) 1 1 Available 00000109885

Includes bibliographical references (p. 209-210) and index.

The meaning of six sigma -- The customer's point of view -- Outside-in thinking -- The nature of quality -- Product and service defects -- Improving process systems -- Striving for consistency -- Expectations and rules.

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